6jqk Privacy Policy
At 6jqk, every member's privacy is a priority. This policy explains in detail how we manage, protect and process your personal information in line with international best practices.
How 6jqk Protects Your Privacy
We ensure every layer of data handling is built with full protection for the security of 6jqk members.
Layered Data Encryption
All personal information and financial transactions of 6jqk members are encrypted using SSL/TLS technology. Data travels through secure channels and cannot be accessed by third parties without authorisation.
Strict Access Controls
Only specifically authorised 6jqk staff may access member personal data, and only for the purposes set out in this policy. Every access is recorded and monitored continuously.
International Licensing Compliance
As a platform operating under international licensing, 6jqk complies with the data protection requirements set by regulatory bodies, providing comprehensive protection assurance to every member.
No Sale of Data to Third Parties
6jqk does not sell, rent or disclose member personal information to any third party for marketing or commercial purposes without the explicit consent of the member concerned.
Transparent Cookie Management
We use cookies to improve your browsing experience on the 6jqk website. Each cookie category is clearly explained and members can manage their cookie preferences at any time through browser settings.
Member Rights Fully Guaranteed
Every 6jqk member has the right to access, correct, request deletion of, or object to the processing of their personal data. Requests can be submitted to our support team, available 24/7.
Full Privacy Policy
Updated January 20261. Introduction
6jqk is an online casino and sports betting platform operating under international licensing, offering online gambling entertainment services to eligible members. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure and protection of your personal information as a member or prospective member of the 6jqk platform.
We understand that your trust is the foundation of our relationship. We are therefore committed to ensuring your personal information is handled responsibly, transparently and in accordance with international best practices in data protection.
2. Information Collected by 6jqk
6jqk collects several categories of information depending on the nature of your interaction with our platform:
- Account registration information: full name, date of birth, identity card number (MyKad), email address, mobile phone number and password (in encrypted form).
- Financial information: e-wallet details (Touch 'n Go, Boost, ShopeePay), DuitNow account, FPX online banking information, and cryptocurrency wallet addresses (USDT, BTC, ETH) for the purpose of processing deposits and withdrawals only.
- Gaming activity information: betting records, deposit and withdrawal transaction history, game preferences and bonus usage records.
- Technical information: IP address, browser type, device used, operating system and login session data.
- Communication information: records of conversations with the 6jqk support team via live chat and email, including information you share in complaints or enquiries.
- Optional information: data you voluntarily provide in surveys or feedback to 6jqk.
We only collect information that is genuinely required to provide 6jqk services. We do not collect sensitive information beyond what is necessary for platform operations.
3. Purpose of Processing Personal Information
Personal information collected by 6jqk is used for the following purposes:
- Identity verification and compliance: ensuring members meet the minimum age requirement of 21 years and compliance requirements related to international licensing, including Know Your Customer (KYC) procedures.
- Financial transaction processing: managing deposits, withdrawals and bonus payments through available payment methods including Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency.
- Account maintenance: creating, maintaining and securing member accounts, including password management and two-factor authentication.
- Customer service: providing support via live chat and email, handling complaints and ensuring a smooth gaming experience.
- Fraud prevention: detecting and preventing fraudulent activity, money laundering or misuse of the 6jqk platform.
- Service personalisation: offering promotions, bonuses and game recommendations relevant to your activity history on 6jqk.
- Operational communications: sending important notifications regarding your account, policy updates and system maintenance information.
4. Information Sharing and Disclosure
6jqk respects your privacy and does not disclose your personal information except in the following specific circumstances:
- Third-party service providers: payment processing partners, licensed game software providers and technical infrastructure providers who are bound by strict confidentiality agreements with 6jqk.
- Legal and regulatory obligations: when required by law, court order or direction from a competent regulatory body, the required information will be disclosed only within the defined scope.
- Financial crime prevention: in cases suspected to involve money laundering or financing of illegal activities, 6jqk may report to the relevant authorities in line with our compliance obligations.
- Business transfers: in the event of a merger, acquisition or sale of 6jqk assets, members will be notified in advance and their privacy rights will be maintained.
5. Data Storage and Retention Period
Personal data of 6jqk members is stored on secure servers protected by strict physical and digital access controls. We retain your data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy.
Data retention periods depend on the category:
- Identity verification and KYC records: throughout the period the account is active and for at least several years after account closure to meet legal compliance requirements.
- Financial transaction records: retained in accordance with international licensing requirements and legislation relating to financial institutions.
- Support communication logs: retained for operational reference and dispute resolution purposes.
- Technical data and system logs: retained for the period required for system security and fraud prevention.
When data is no longer needed and there is no legal obligation to retain it, 6jqk will securely delete or anonymise that data.
6. Cookies and Similar Technologies
6jqk uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit the 6jqk website.
Types of cookies we use:
- Essential cookies: required for basic platform functions such as login, session security and transaction integrity. These cookies cannot be disabled without affecting website functionality.
- Performance cookies: help us understand how members use the 6jqk platform, allowing us to improve design and navigation.
- Functional cookies: store your preferences such as preferred language and display settings to provide a more personalised experience.
- Analytics cookies: collect anonymised statistical data about usage patterns for internal improvement purposes.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 6jqk platform.
7. Information Security
6jqk implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction or accidental disclosure:
- Data encryption using current industry SSL/TLS protocols for all transmission of sensitive information.
- Server infrastructure protected by enterprise-grade firewalls and intrusion detection systems.
- Multi-factor authentication procedures for member accounts and internal access by staff.
- Security audits and penetration testing conducted regularly by independent security experts.
- Mandatory information security training for all 6jqk staff who handle member data.
- A comprehensive incident response plan to address any data breach promptly.
8. Your Rights as a 6jqk Member
As a 6jqk member, you have the following rights regarding your personal information, which can be exercised by contacting our support team:
Right of Access
You have the right to obtain a copy of the personal information we hold about you, including details of the data type, purpose of processing, and the parties who receive it.
Right of Rectification
If any of your personal information is inaccurate or outdated, you have the right to request correction of that data without undue delay.
Right of Erasure
You may request the deletion of your personal information when it is no longer needed, subject to legal obligations and licensing compliance requirements that mandate the retention of certain records.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes or in certain situations that involve legitimate interests.
Right to Restriction
In certain circumstances, you may request that we limit the processing of your data, for example while a dispute over data accuracy is being resolved.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format, and to request the transfer of that data to another controller where technically feasible.
9. Protection of Minors
The 6jqk platform is exclusively for individuals aged 21 and above. We do not knowingly collect, store or process personal information from anyone under the age of 21.
All registrants are required to confirm that they meet the minimum age requirement during the registration process. Identity and age verification through official documents such as MyKad is part of our mandatory KYC procedure.
10. Amendments and Updates to the Privacy Policy
6jqk reserves the right to update or amend this Privacy Policy at any time to reflect operational changes, legal requirements, or current industry practices. Significant amendments will be communicated to members via:
- Email notification to the registered address on your account.
- A clear notice on the main page of the 6jqk platform.
- A message in your account dashboard the next time you log in.
Continued use of the 6jqk platform after the effective date of any amendment is considered your acceptance of the updated policy. We encourage you to review this page regularly. The date of the last update is always displayed at the top of this policy.
11. How to Contact 6jqk Regarding Privacy
For any enquiries, requests or concerns relating to this Privacy Policy or the processing of your personal information, our team is ready to assist:
Live Chat 24/7
Contact us directly via the live chat function on the 6jqk platform, available 24 hours a day, 7 days a week in Malay and English.
Support Email
Send your written enquiry to our data protection team at: [email protected]
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